{"id":799,"date":"2014-06-22T16:35:18","date_gmt":"2014-06-22T16:35:18","guid":{"rendered":"http:\/\/nixhome.com\/?p=799"},"modified":"2019-12-12T15:05:40","modified_gmt":"2019-12-12T15:05:40","slug":"assessment-and-persistence-in-student-affairs-reflections-on-apc2014-in-san-antonio","status":"publish","type":"post","link":"https:\/\/nixhome.com\/index.php\/2014\/06\/22\/assessment-and-persistence-in-student-affairs-reflections-on-apc2014-in-san-antonio\/","title":{"rendered":"Assessment and Persistence in Student Affairs: Reflections on #APC2014 in San Antonio"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft\"><a href=\"https:\/\/i0.wp.com\/web.archive.org\/web\/20160328220645\/http%3A\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2014\/06\/assessment__medium__medium.jpg?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"4032\" height=\"2688\" src=\"https:\/\/i1.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?fit=819%2C546\" alt=\"\" class=\"wp-image-800\" srcset=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?w=4032&amp;ssl=1 4032w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?w=1638&amp;ssl=1 1638w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/daria-nepriakhina-474036-unsplash.jpg?w=2457&amp;ssl=1 2457w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">From the outset, <a href=\"https:\/\/web.archive.org\/web\/20160328220645\/http:\/\/en.wikipedia.org\/wiki\/Alexander_Astin\" target=\"_blank\" rel=\"noreferrer noopener\">Dr. Alexander W. Astin<\/a>\n set the stage for collaboration. He illustrated, quite powerfully, how \nStudent Affairs (Student Services, whatever your iteration) and Academic\n Affairs (Instructional Services, whatever your institution calls it) \nneed to be not only aligned, but integrated, tightly. While his opening \nspeech was inspirational throughout, three comments really resonated \nwith me, and were quite preminitionarily-thematic based on the sessions I\n attended. One of those, \u201cYou can\u2019t drop out until you fill out our \nform!\u201d shows how intrusive advising is rearing its head in discussions \nand practice, whether we as a profession recognize it or not.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><a href=\"https:\/\/i0.wp.com\/web.archive.org\/web\/20160328220645\/http%3A\/\/i2.wp.com\/nixhome.com\/wp-content\/uploads\/2014\/06\/diplomacy.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/diplomacy-2.png?resize=150%2C150&#038;ssl=1\" alt=\"\" class=\"wp-image-686\"\/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">I\n attended several sessions that were themed and titled around two \nrelatively \u201cnew\u201d positions at some institutions, namely \u201cRetention \nCoordinator\/Specialist\u201d and \u201cEngagement \nDirector\/Coordinator\/Specialist\u201d. In each of those sessions, the \npresenters made compelling cases for \u201cgetting in the faces\u201d of students,\n rather than allowing \u201cfreedom for discovery\u201d as we might have focused \non for a decade or two in our profession. Data-sharing, particularly \nbetween the traditionally separate domains of Academic\/Student services \ndivisions was critical for the positional duties. Diplomacy might indeed\n be making a comeback, as these new positions often led meetings with \nprofessionals and tenured faculty members that were neither direct nor \nindirect reports. One presenter made a recommendation, \u201ctake the first \nyear to become friends with the faculty.\u201d Practices ranged, as did \npolicies on their campuses with respect to Family Educational Rights \n&amp; Privacy Act (FERPA) interpretation at institutions. Faculty \nmembers have the most contact with students; the days of pretending that\n retention of learners is a function of the \u201cstudent services side of \nthe house\u201d are over.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft\"><a href=\"https:\/\/i0.wp.com\/web.archive.org\/web\/20160328220645\/http%3A\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2014\/06\/satisfaction.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/satisfaction-2.png?resize=150%2C150&#038;ssl=1\" alt=\"\" class=\"wp-image-650\"\/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Another\n comment from Dr. Astin was also reflected in nearly every session I \nattended. Dr. Astin was admonishing the profession for relying on what \nwe have traditionally called satisfaction surveys (what I and other \nevaluation professionals might call \u201csmiley sheets\u201d) with little \nsubstantive use other than for patting ourselves on the backs. He \nmentioned adding an item (or items) that actually got deeper into what \nthe students were thinking: \u201cWhat might derail you this semester\u201d or \n\u201cwhat might keep you from using what you learned in this session?\u201d and \nthen following up on that. The follow-up implied relationship-building. \nIn later sessions, nearly every presenter I heard was extolling the \nvirtues of creating relationships with students at some level. Faculty \nmembers have more chances for these types of transactions with students.\n If we (student affairs) aren\u2019t able to communicate to faculty members \nabout student concerns, we are doing everyone disservices. Partnering \nwith faculty, who need research projects, might enable us all to dig \ndeeper into what keeps students here and keeps them successful while \nthey are here.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><a href=\"https:\/\/i0.wp.com\/web.archive.org\/web\/20160328220645\/http%3A\/\/i2.wp.com\/nixhome.com\/wp-content\/uploads\/2014\/06\/Input-Output.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/Input-Output-2.jpg?resize=150%2C150&#038;ssl=1\" alt=\"\" class=\"wp-image-683\"\/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/i0.wp.com\/web.archive.org\/web\/20160328220645\/http%3A\/\/i2.wp.com\/nixhome.com\/wp-content\/uploads\/2014\/06\/Shell-input-output.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/Shell-input-output-2.png?resize=150%2C150&#038;ssl=1\" alt=\"\" class=\"wp-image-658\"\/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Dr.\n Astin frequently referred to his (1993) IEO (Input-Environment-Output) \nmodel during his speech. He chastised the early profession for relying \non Outputs to signify accountability. His remarks alluded to trends that\n were reflected in earlier years for higher education: nearly all of the\n students (Input) were from significantly different backgrounds than the\n students (Input) we have today. Higher education institutions have \nbarely changed their practices (Environments), yet have expected the \nsame high results (output) as was yielded decades ago. Another of his \ncomments, \u201cYou (the student) have to take these required courses even if\n we don\u2019t know your aspirations\u201d evidenced the continuation of the \npractice. We have to stop the black-box mentality, and begin to utilize \nstudent feedback for more than keeping our feelings intact. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><a href=\"https:\/\/i0.wp.com\/web.archive.org\/web\/20160328220645\/http%3A\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2014\/06\/new-world-kirkpatrick-model.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2018\/11\/new-world-kirkpatrick-model-2.jpg?resize=150%2C150&#038;ssl=1\" alt=\"\" class=\"wp-image-635\"\/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">One such way might be to utilize a \u201ccorporate\u201d evaluation model, such\n as Kirkpatrick\u2019s four levels. Levels three and four REQUIRE interaction\n with faculty if we want to monitor, encourage, reinforce, and reward \npositive behavioral changes. We utilized that with some success\n (forthcoming, JSARP) during a pilot-study in Idaho. As I embark on a \nnew professional challenge with my current employer, we are considering \nseveral options for evaluation and assessment, but ALL involve faculty \nand administration partnership.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From the outset, Dr. Alexander W. Astin set the stage for collaboration. He illustrated, quite powerfully, how Student Affairs [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":805,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[18,10,8,9,17,11],"tags":[20,55,21,13,29],"class_list":["post-799","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assessment","category-higher-education","category-leadership","category-reflection","category-research","category-student-affairs","tag-assessment","tag-neoliberalism","tag-reflections","tag-student-affairs","tag-student-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assessment and Persistence in Student Affairs: Reflections on #APC2014 in San Antonio - J. 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