{"id":994,"date":"2013-02-21T06:02:50","date_gmt":"2013-02-21T06:02:50","guid":{"rendered":"http:\/\/nixhome.com\/?p=994"},"modified":"2019-01-22T06:13:51","modified_gmt":"2019-01-22T06:13:51","slug":"gratitude","status":"publish","type":"post","link":"https:\/\/nixhome.com\/index.php\/2013\/02\/21\/gratitude\/","title":{"rendered":"Gratitude"},"content":{"rendered":"\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"3456\" height=\"2304\" src=\"https:\/\/i1.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?fit=819%2C546\" alt=\"\" class=\"wp-image-996\" srcset=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?w=3456&amp;ssl=1 3456w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?w=1638&amp;ssl=1 1638w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/freshh-connection-701889-unsplash.jpg?w=2457&amp;ssl=1 2457w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\" style=\"font-size:17px\">Reading <a rel=\"noreferrer noopener\" href=\"https:\/\/web.archive.org\/web\/20160328081843\/http:\/\/http\/\/blogs.hbr.org\/cs\/2013\/02\/how_to_give_a_meaningful_thank.html\" target=\"_blank\">this article<\/a> reminded me of an experience I had personally.<br> <br> I\u2019m reminded of an email I sent to a Webpage maintainer this past December.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A graduate assistant and I were working on a deadline for a \npublication submission.  She was going through the article to be sure \nall of our links to references actually still worked. One didn\u2019t.  <em>That HAPPENED to be a critical reference.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I browsed to the Website, emailed the Webmistress, and got an IMMEDIATE reply:<\/strong><br>\n<em>we have re-designed the Website, and will restore the links in due time, when did you need it?<\/em>  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I unabashedly told the truth; <em>today by 3pm, otherwise I have to omit this reference and do a major re-write.<\/em><br>\n<strong><br>\nThe Webmistress emailed me back within 20 minutes<\/strong> with an \u201cas yet unpublished new link directly from the original author\u2019s website\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I was pleased to say the least.  I emailed her back: <em>This is \nprobably up there with the top one or two best customer service \nexperiences, in my career, ever.  Please let your supervisors know that I\n said so, and tell them they never need to let you leave!<\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"3456\" height=\"5184\" src=\"https:\/\/i1.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?fit=683%2C1024\" alt=\"\" class=\"wp-image-998\" srcset=\"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?w=3456&amp;ssl=1 3456w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?resize=200%2C300&amp;ssl=1 200w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?resize=768%2C1152&amp;ssl=1 768w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?resize=683%2C1024&amp;ssl=1 683w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?w=1638&amp;ssl=1 1638w, https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/devin-avery-553521-unsplash-1.jpg?w=2457&amp;ssl=1 2457w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\" style=\"font-size:17px\">I got another email within an hour\u2013<strong>from her boss<\/strong>\u2013the original author of the article in question.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He said, <em>Dr. Nix, thank you for pointing out how invaluable XXX \nis to our organization.  We do realize that, and we do not intend to \never lose her.  It is rare that people outside our organization have \nopportunities to point this out, so I deeply appreciate you taking the \ntime to do just that.  <\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The author had copied the Webmistress.  She later sent me a thank you note for \u201cmaking her week.\u201d<br>\n<strong><br>\nGratitude.  IT ROCKS!<\/strong><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Reading this article reminded me of an experience I had personally. I\u2019m reminded of an email I sent to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":995,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[3,9],"tags":[15,7],"class_list":["post-994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fun","category-reflection","tag-gratitude","tag-reflection"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gratitude - J. 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Vincent Nix, PhD"},"image":{"@id":"https:\/\/nixhome.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/jerry.vincent.nix.aka.BlackMage.Dragon","https:\/\/x.com\/jvincentnix","https:\/\/www.instagram.com\/nixvincent\/","https:\/\/www.linkedin.com\/in\/nixhome\/","https:\/\/www.pinterest.com\/yoknapatawpha\/"]},{"@type":"Person","@id":"https:\/\/nixhome.com\/#\/schema\/person\/15a252a4d31ac97ddfeeb2edc403a2e5","name":"Vincent Nix","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/3fd2df9bd32f40b2e5135626a11e03fb528e211a49c54d228fc285dff20c80bd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3fd2df9bd32f40b2e5135626a11e03fb528e211a49c54d228fc285dff20c80bd?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3fd2df9bd32f40b2e5135626a11e03fb528e211a49c54d228fc285dff20c80bd?s=96&d=mm&r=g","caption":"Vincent Nix"},"description":"Jerry Vincent (Vince) Nix is a native Texan, born in Texarkana, but raised in North Mississippi. He earned a B.A. in Sociology and Psychology from the University of Mississippi, then the Master's in Leadership and PhD in higher education administration both from the Washington State University. His core for the PhD was student affairs, and the cognate was sociology. He completed his dissertation research while living and working in China for six years. His research interests are online learning support; transnational education; two-year community and technical college leadership--particularly with respect to student retention, and organizational change &amp; turnaround; and role playing games\u2019 (RPGs) effect on leadership skills development. He has worked in administrative roles (VP over both Academic and Student Affairs and interim president\/CEO of a community college) most of his career and has extensive management and leadership experience in East Asia, specifically in global advanced manufacturing. He is married to Lan (Misty) Song, and they have two adorable feline children, Squirt and Tiantian.","sameAs":["http:\/\/www.broadvisionconsulting.com","https:\/\/www.facebook.com\/jerry.vincent.nix.aka.BlackMage.Dragon","https:\/\/www.linkedin.com\/in\/nixhome\/","https:\/\/www.pinterest.com\/yoknapatawpha\/","https:\/\/x.com\/jvincentnix"]}]}},"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5GFV3-g2","jetpack_featured_media_url":"https:\/\/i0.wp.com\/nixhome.com\/wp-content\/uploads\/2019\/01\/courtney-hedger-336844-unsplash.jpg?fit=3200%2C2136&ssl=1","_links":{"self":[{"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/posts\/994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/comments?post=994"}],"version-history":[{"count":1,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/posts\/994\/revisions"}],"predecessor-version":[{"id":999,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/posts\/994\/revisions\/999"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/media\/995"}],"wp:attachment":[{"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/media?parent=994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/categories?post=994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nixhome.com\/index.php\/wp-json\/wp\/v2\/tags?post=994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}